
An education session is over, attendees showed up — and then the real work starts: application, proof, certificate, transfer. For societies running online CME, that's a significant share of the effort.
File an accreditation application. Keep attendance lists. Generate and send CME certificates. Report credits. Answer follow-up questions when something's missing. Each step is small on its own — together they tie up staff who are needed elsewhere.
The last mile is the most error-prone: credits earned but never transferred effectively don't exist for the specialist. When the transfer happens automatically, it doesn't just cut effort — it eliminates an entire category of follow-up questions. That exact friction is what keeps physicians away from continuing education.
Where the process runs in a structured way, adherence to society guidelines stops being a matter of individual diligence and becomes a property of the system.
The administrative side of education doesn't create clinical value — it's simply necessary. That's exactly the kind of work that should be automated. How to fund the offering on top of that is covered here.